RoamEO for Pets: Warranty Warranty Statement White Bear Technologies warranties the RoamEO GPS Pet Location System against defects and malfunctions in materials and workmanship, and against failure to conform to the product's written specifications for one (1) year from the date of original purchase. We make no other express warranty or representation of any kind whatsoever concerning this product. Any such defect, malfunction, or non-conformity which occurs within one year from the date of your original purchase will either be repaired without charge or replaced with a new product identical or reasonably equivalent to this product, or your purchase refunded, at our option, within a reasonable time after our receipt of the defective product. This repair, or product replacement, or refund is the exclusive remedy available to you against us for any defect, malfunction, or non-conformity concerning our product or for any loss or damage resulting from any other cause whatsoever. This warranty does not apply in the following circumstances: (1) if said defect is a result of negligence, accident, misuse, or carelessness; (2) if the product has been connected, installed, combined, altered, adjusted or handled in any manner other than according to the instructions furnished with this product; or (3) if the product has been serviced or repaired by anyone other than us. Please note: You must retain your sales receipt proving your date of original purchase.